Back to Home

Privacy Policy

Last updated: 8/8/2025

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, such as:

  • Account information (name, email address) when you register
  • Documents and content you upload to the platform
  • Communications with us (support requests, feedback)

1.2 Information Collected Through Google Authentication

When you sign in with Google, we receive:

  • Your Google profile information (name, email, profile picture)
  • Authentication tokens to verify your identity

1.3 Automatically Collected Information

We automatically collect certain information when you use our Service:

  • Usage data (features used, time spent, interactions)
  • Device information (browser type, operating system)
  • Log data (IP address, access times, pages viewed)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process your documents and generate knowledge graphs
  • Authenticate your account and provide customer support
  • Analyze usage patterns to enhance user experience
  • Communicate with you about updates, security, and service issues

3. AI Processing and Data Usage

Your uploaded documents may be processed by AI services to generate insights, concepts, and knowledge graphs. We ensure that:

  • Your data is processed securely and confidentially
  • AI processing is conducted to improve your experience on our platform
  • We do not use your personal content to train general AI models

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

  • With your explicit consent
  • To trusted service providers who assist in operating our Service
  • When required by law or to protect our rights and safety
  • In connection with a merger, acquisition, or asset sale

5. Third-Party Services

Our Service integrates with third-party services including:

  • Google Authentication: For secure sign-in (governed by Google's Privacy Policy)
  • AI Processing Services: For document analysis and knowledge graph generation
  • Cloud Storage: For secure data storage and backup

6. Data Security

We implement appropriate security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication systems
  • Monitoring for unauthorized access

7. Data Retention

We retain your information only as long as necessary to provide our Service and fulfill the purposes outlined in this policy. You can request deletion of your data at any time.

8. Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt-out of certain communications
  • Request correction of inaccurate information

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by email or through our Service.

12. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

  • Email: contact@learnest.org